Privacy Policy

Last updated: 29 August 2025
Entity: AutoVibe Auctions Organizing L.L.C
Domain covered: autovibeco.com (the “Website”)

AutoVibe Auctions Organizing L.L.C (“AutoVibe”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when you use our Website. By using the Website, you agree to the practices described here.

1) Who we are & scope

This Policy applies to the Website autovibeco.com. It covers information collected online through the Website. It does not cover information collected offline unless we state otherwise.

2) Information we collect

We collect the following categories of information:

  • Information you provide (future account features): if you register for an account or participate in auctions in the future, we may collect your first name, last name, Emirates ID (identity document), phone number, and email address.
  • Contact forms and support: the information you submit via our forms (e.g., name, phone, email, message). Our forms also log IP address and User‑Agent for security and troubleshooting.
  • Log and device data: when you visit the Website, our systems (or our providers) may automatically collect technical data such as IP address, browser type, operating system, referring pages, pages visited, and the date/time of access.
  • Cookies and local storage: we may use essential/functional cookies or local storage to operate the Website (e.g., session continuity, security). We do not currently use cookies for personalized advertising.
  • Images and listings: vehicle photos and specifications published on the Website are uploaded by AutoVibe, not by end users.
  • CCTV (physical locations): if you visit our premises, we may capture video via CCTV for security and incident prevention only.

3) How we use information

We use information to:

  • Provide, operate, secure, and maintain the Website and our auction services;
  • Respond to inquiries and provide customer support;
  • Improve our services and understand Website usage (analytics);
  • Prevent, detect, and address fraud, abuse, and technical issues;
  • Comply with legal obligations and enforce our terms.

4) Analytics, ads & anti‑abuse tools

We use third‑party tools to help run and protect our services:

  • Google Analytics: to understand Website usage and performance.
  • Google Ads (non‑personalized / no remarketing at this time): for measurement and basic advertising services.
  • Google reCAPTCHA v3: to protect forms from spam and abuse.
    This site is protected by reCAPTCHA and the Google [Privacy Policy] and [Terms of Service] apply.

These providers may collect certain information from your browser or device automatically. You can learn more and manage browser‑level controls via your browser settings.

5) Service providers and hosting

We work with trusted vendors who help us deliver the Website and auctions (for example, web hosting, security, analytics, and operational support). We currently host with SiteGround, and your information may be stored and processed where our hosting or service providers operate. These providers are contractually required to use information only to perform services for us and protect it appropriately.

6) Payments

If online payments are enabled in the future, transactions will be processed by a reputable third‑party payment service provider. We do not store full payment card numbers on our systems. The provider’s own privacy policy will apply to payment processing.

7) Sharing information

We may share information with:

  • Service providers that perform services on our behalf (hosting, analytics, security, communications);
  • Professional advisers (legal, compliance) as needed;
  • Authorities or third parties when required by law or to protect rights, safety, or prevent fraud.
    We do not sell your personal information.

8) International transfers

Because our hosting and service providers may be located in various countries, your information may be transferred and processed outside of the country where you live. We take reasonable steps to ensure appropriate safeguards are in place, in line with applicable laws.

9) Data retention

We keep personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary by data type and context.

10) Security

We use commercially reasonable technical and organizational measures to protect personal information (e.g., encryption in transit via HTTPS, access controls). However, no method of transmission or storage is 100% secure.

11) Your choices and rights

Depending on applicable law, you may have rights to request access to, correction or deletion of your personal information. You can also control cookies via your browser settings. To make a request, please contact us (see Contact us below). We will respond within a reasonable timeframe.

12) Links to other sites

The Website may link to third‑party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

13) Children / minors

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us personal information, please contact us so we can delete it.

14) Changes to this Policy

We may update this Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above. Your continued use of the Website after changes take effect means you accept the revised Policy.

15) Contact us

If you have questions or requests about this Privacy Policy, you can contact us at:
Email: info@autovibeco.com (or use the Contact Us page on the Website).

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